Agency Values

RESPECT - Respect lives in Georgina. We serve everyone in the community in need of our support.

VALUE - Compassionate care comes to your house when you’re not able to go out, and our service is free.

PRIVACY - We protect the confidentiality of client information and never share it outside the care team.

LOCAL - Service for the community of Georgina with a deep rooted understanding of the people who live here.

TRUST - Since 1994, we have served the community and we continue to grow to meet emerging needs.

At Hospice Georgina, our Model of Care reflects our commitment to providing collaborative, evidence-based, equity-informed, and holistic support to individuals and their families facing life-limiting illnesses and bereavement. We believe in the power of an interdisciplinary team with expertise in hospice palliative care to deliver compassionate, comprehensive, and personalized support throughout their journey.

Collaborative Care: We embrace a collaborative approach to care, recognizing that effective collaboration among healthcare professionals, service recipients, their families, and community partners is essential in delivering the highest support quality. We actively engage in interdisciplinary teamwork, fostering open communication, shared decision-making, and mutual respect. By working collaboratively, we ensure that the physical, emotional, social, and spiritual needs of our service recipients are met holistically.

Evidence-Based Care: Our care practices are guided by the best available evidence in hospice palliative care. We stay informed about the latest research, innovations, and advancements in the field to continuously improve our support. We integrate evidence-based guidelines, protocols, and interventions into our practices to ensure the provision of safe, effective, and high-quality care. Through ongoing evaluation and research, we strive to adapt and enhance our care approaches based on emerging evidence.

Equity-Informed Care: We are committed to providing equitable care that recognizes and addresses the diverse needs and experiences of our service recipients and their families. We embrace a person-centered approach, respecting the individual's values, beliefs, and cultural background. We actively promote inclusivity, cultural competence, and anti-oppressive practices to eliminate barriers and disparities in accessing and receiving care.

Holistic Care: We recognize that hospice palliative care extends beyond physical symptoms and encompasses the multidimensional aspects of well-being. Our care is holistic, considering the physical, emotional, social, and spiritual dimensions of our service recipients and their families. We provide comprehensive pain and symptom management, emotional support, psychosocial interventions, spiritual care, and bereavement support. Our interdisciplinary team collaborates to address the unique needs and goals of each individual, fostering comfort, dignity, and quality of life.

In summary, the Model of Care at Hospice Georgina encompasses collaborative, evidence-based, equity-informed, and holistic care delivered by an interdisciplinary team of experts. We are dedicated to working collaboratively, staying informed by evidence, promoting equity, and addressing the diverse needs of individuals and families throughout their journey. Our commitment to providing compassionate and comprehensive care is the foundation of our model, ensuring comfort, dignity, and support for those we serve.

Hospice Georgina ensures the secure and organized storage of important files.

At Hospice Georgina, we ensure the secure and organized storage of all important files. Essential documents related to management, finances, HR, and policies are kept in locked cabinets in our administrative office, accessible only to authorized personnel. Confidential client and volunteer files and personal health information are stored in a locked room. Electronically, administrative documents and resources are stored on secure network drives, while client records are managed in a secure secure platform. Internal communications and project files are maintained through restricted-access email and collaboration tools, ensuring that all sensitive information remains protected and accessible only to those with proper authorization.

For more information or inquiries, please contact Hospice Georgina.

905-722-9333